PARTIES

The best way to book a party is to go online and request a date and time – the event coordinator will contact you within 24 hours.

Note: if don’t receive a response within 24 hours, check your SPAM folder and if still no response, submit another request or call the facility and they will contact the event coordinator for you. The Facility will not be able to take a booking for you but they will ensure that your information gets to the event coordinator promptly.

You may schedule a party any day during normal opening hours.

We can schedule on the hour or half hour.

Parties are all 2 hours. The format of the party is to check-in at the start time of the party and head straight to the gym floor for open play. Then go into the party room for approximately 30 minutes. This will vary on the excitement of the kids wanting to go back out to play, but we do guarantee you at least 30 minutes.

Once the kids have gone back out to the floor the host will clean up the room, boxing up any of your remaining items and storing them for you, if needed. Admissions and parties are based on wristband colors, so at the end of the 2 hours the front desk will announce that certain wristband color has expired.

You may also add additional post party play time for $10/hour/guest.

The Standard party package includes up to 15 kids. You may have additional guests attend at a rate of $15 each.

The party is not private. However, arrangements can be made to customize your party, we can offer private parties upon request but times are limited.

We can easily accommodate up to 30 kids per party in one area, however, if you have more than 30 then a 2nd party area would be needed. We can accommodate this if there is sufficient notice and the area is available. An additional fee may be required. The Event Coordinator will discuss this with you at the time of booking.

Any child participating in the party age 2 and over are counted as guests. If you have children under 2 we do not charge for them but they are not included in the table set up.

Yes, you may invite siblings. Any child participating in the party will be counted and the table set up accordingly. If you do not wish to pay for siblings, the parents may purchase a general admission for them. They are welcome to play on the floor but will not be included in the party table set up. They may come into the party area, they may even enjoy a slice of cake along with the parents, but they will not have a place setting, etc.

You will have a party host that will set up the room, serve food and drinks, and clean up. The party host does not assist on the floor. We have coaches around the facility to assist all the kids, however, if you would like your own personal Ninja Coach one may be added to your party. The cost for a Personal Ninja Coach is $100/hour.

Yes, but there are some restrictions:

No foods that require heating or excessive set up and serving.

No foods with a strong or lingering odor.

No glass containers.

If having food delivered please arrange delivery for 45 minutes after the start time of your party

The party includes admission for 2 hours. If you would like to add on additional play time, a fee of $10/hour/guest will be added to your package.

Yes, we will provide the tablecloths, plates, napkins, and utensils. We provide balloons for the table (balloons are for decoration only and may not leave the party area for environmental reasons).

We do not have themed tableware. However, you are welcome to bring in your own and your party host will be happy to set everything up for you.

We recommend no earlier than 10-15 minutes prior to start time. The party host will set up your party area, and if the tables are not available to you when you arrive the host will store your items until the area is ready and available.

Yes, you are welcome to open presents during your allotted 30 minutes in the party room but this will take away play time so we recommend that you take presents home and continue the celebration. The party host will bag up all of the gifts so you may easily get them to your car.

We encourage you to offer your guests a link to the online waiver so they may complete the is ahead of time. It would be very helpful to advise them to wear clean, closed-toed athletic shoes. Crocs, slip-ons, boots, sandals, or cleats are NOT permitted.

Gratuity is not included. This can be provided directly to your host or at checkout.

A $100 non-refundable deposit is required at the time of booking to reserve your party date and time.

Party date and times can be adjusted if made outside of 14 days of the scheduled party time.

The deposit is applied to the remaining balance at the end of the party.